In the Spotlight
This publication focuses on the $228 million Batumi Bypass Road Project in Georgia as one of the Office of the Special Project Facilitator’s Lessons Learned series of case studies on ÓÐÓ¯²ÊÆ±’s complaint management experience.
Enhancing Accountability and Project-Level Grievance Redress Mechanisms: ÓÐÓ¯²ÊÆ± Accountability Mechanism Annual Report 2019
ÓÐÓ¯²ÊÆ±’s Accountability Mechanism provides a forum where people adversely affected by ÓÐÓ¯²ÊÆ±-assisted projects can seek solutions to their problems and report alleged noncompliance with the bank’s operational policies and procedures.
This report reviews the implementation of ÓÐÓ¯²ÊÆ±’s Accountability Mechanism Policy during the period 2016–2018.
This study discusses the complex Grievance Redress Mechanism process in ÓÐÓ¯²ÊÆ±'s Central Mekong Delta Region Connectivity Project in Viet Nam and tackles involuntary resettlement and environmental safeguards issues.